1. Eligibility for Returns

  • Items must be returned within [X] days of purchase.
  • Products must be unused, in original packaging, and with tags intact.
  • Certain items such as personal care products, perishable goods, and gift cards are non-returnable.

2. Return Process

  • Contact our support team at [Insert Email] with your order details.
  • We will provide instructions on how to return the item.
  • Return shipping costs may be applicable unless the product is defective or incorrect.

3. Refund Policy

  • Once we receive and inspect the returned item, we will process a refund to your original payment method.
  • Refunds may take [X] business days to reflect in your account.
  • If the refund is delayed, please check with your bank or payment provider.

4. Exchanges We offer exchanges for defective or damaged items. Contact us to initiate an exchange request.